The booking cancellation follows the conditions below:

  • Cancellation with 90 days or more before the check-in date: No penalty will be charged.

  • Cancellation with 60 - 90 days before the trip: 25% of the total price will be charged;

  • Cancellation within 30 - 60 days before the trip: 50% of the total price will be charged;

  • Cancellation with less than 30 days before the trip or “No-Show”: 100% of the total price will be charged;



  • In the event of a change, LEN10 shall not reimburse the amount deposited to its account. This balance (if any) shall be available as credit for 6 months, maximum, from the date any such change is requested to be made;

  • The request for change in packages dates shall be subject to confirmation by the LEN10 reservation department;

  • Changes will be allowed only if requested up to 30 days before date. After this deadline, it will be considered NO SHOW with a penalty referred to 100% of the amount paid.


Participant takes an active part at the action sports/kitesurfing trip organised by LEN10. He / she voluntarily assumes all risks related to the sport of kitesurfing and other activities during the LEN10 Experience, known and unknown. Participant is HIGHLY recommended to have a valid international health insurance (that also covers his/her medical expenses international) and accident insurance that is valid for action sports & kitesurfing. Medical and accident insurance are not provided by LEN10. LEN10 accepts no liability for loss or damage of participant ́s property. Participant is liable for all the damage or loss of equipment during the experience and must pay the amount equal to damage/loss on its own.


Participant releases and discharges LEN10 kiteboarding from any and all liabilities, claims, demands, or causes of action that he/she may hereafter have for sports injuries, loss/damage of the equipment or third party claims however caused, even if caused in whole or part by the action, inaction or negligence (whether active or passive) of LEN10, other participants or third party to the fullest extend allowed by law. Therefore participant/tenant will not sue or make a claim against LEN10 for loss or damage on account of sports injuries, loss or damage of the equipment or third party claims. If he/she violates this by filing such a suit or making such a claim, he/she will pay all attorney ́s fees and costs of LEN10.

All disputes and matters whatsoever concerning sports injuries, loss or damage of the equipment and third party claims or arising under, in connection with this terms and conditions shall be litigated, if at all, in and before a Court located in The Hague, The Netherlands, to the exclusion of the Courts of any other Country.